Howbeck Healthcare - HOW2 | Tailored bundles of video tutorials

Practice Admin

This bundle contains videos that may be of particular interest to anyone with the role of a Practice Administrator. The content includes, for example, videos on: Navigating, configuring and using the EMIS Web Care Record; Deducting patients; EMIS Web Protocol Launcher; iGPR; making managed referrals or e-Referrals and sending Tasks and Screen Messages. As well as this Role-related Bundle, you can find videos according to different ‘Themes’ and by using Keywords to search. More content is being added regularly to the How2 site, to update and increase the resources available to you. If you have any ideas about other videos relating to Primary Care IT for Practice Administrators, please feel free to share those, or any other feedback, with us using the ‘Contact Us’ option.

Video content	Time	Status
1. Start
2. Security Details for new users	at 0m 0s
3. Reset Password if forgotten	at 1m 20s

Video content	Time	Status
1. Start
2. Bring up the Patient Find dialog box	at 0m 7s
3. Patient Find Dialog box sections	at 0m 48s
4. Colour codes for patient status	at 1m 15s
5. Identify patient details to search on	at 1m 28s
6. Details of found patients	at 2m 5s
7. Search by EMIS number or NHS number	at 2m 22s
8. Search using parts of name	at 2m 42s
9. Find Archived patients	at 2m 58s
10. Sensitive records access	at 3m 15s
11. Finding Inactive or Deceased patients	at 3m 59s
12. Navigate through pages	at 4m 33s

Video content	Time	Status
1. Start
2. Different coloured Precis Bars and what the colours means	at 1m 0s
3. Standard options in the collapsed Precis Bar	at 1m 24s
4. Toggle between EMIS Number and NHS Number on the Precis Bar	at 1m 44s
5. PDS synchronisation status	at 2m 1s
6. Child Protection alert	at 2m 36s
7. Padlock icon in Precis Bar (Confidentiality alert)	at 2m 52s
8. Open the Precis Bar for a full view	at 3m 24s
9. Patient's full address on Precis Bar	at 3m 44s
10. Household Key - show patients living at the same address	at 3m 47s
11. Swap to a different patient using the Household list	at 3m 53s
12. Map (to display address in Google Maps)	at 3m 57s
13. Contact information for the patient	at 4m 7s
14. Patient Warnings	at 4m 17s
15. Add a patient warning	at 4m 40s
16. Trigger points for Patient Warnings	at 5m 0s
17. Sharing Patient Warnings with other EMIS organisations	at 5m 19s
18. How a patient warning appears to the user	at 5m 55s
19. Edit patient details from the Precis Bar	at 6m 32s
20. Copy details from the Precis Bar to clipboard	at 7m 4s
21. Clear the Patient (remove Precis Bar)	at 7m 12s

Video content	Time	Status
1. Start
2. Different ways to access the Care Record	at 0m 0s
3. Different coloured Patient Précis bars	at 1m 21s
4. Care Record Tabs	at 1m 42s
5. The Summary section	at 2m 8s
6. Specialist Clinical Views (Cardiac, Child Health, Diabetic)	at 2m 16s
7. Patient Consent to Share Detailed record	at 3m 34s
8. Print options	at 3m 50s
9. User Defined Care Record Summary for Printing	at 4m 9s
10. Accessing EMIS Mentor Online ('Browse')	at 4m 45s
11. Managing Fit Notes	at 5m 0s
12. Hide Ribbon Menu	at 5m 15s
13. Sections displayed in the Care Record Summary	at 5m 40s
14. Shared Data panel	at 6m 13s
15. Expanding and Collapsing Summary sections	at 6m 41s
16. Total number of items in section	at 6m 53s
17. QOF Alerts (Pink Pop-up boxes)	at 7m 8s
18. Completing information directly from the QOF Alerts	at 7m 18s
19. Work Flow Manager inbox links	at 7m 27s

Video content	Time	Status
1. Start
2. Options for accessing the Consultations Module from the Home Page	at 0m 35s
3. Display of all Consultations in chronological order	at 1m 2s
4. Consultation Header	at 1m 15s
5. Administration note consultations	at 1m 26s
6. Date Navigator panel - to find consultations by date	at 1m 42s
7. Problems Navigator Panel - to find consultations by problem	at 1m 59s
8. Red notification bar - to show filter is applied	at 2m 27s
9. Removing an applied filter	at 2m 36s
10. Adjust the width of the Date/Problem Navigator Panel	at 2m 44s
11. Filter for 'My Consultations' only	at 3m 16s
12. Search all consultations for specific text	at 3m 23s
13. Indication that a Consultation has been edited	at 3m 59s
14. View the Audit Trail for an edited consultation	at 4m 6s
15. Edit or delete consultation (Options on Right-click)	at 4m 24s
16. Configure whether the consultation will be displayed on the patient's online record	at 4m 27s
17. Knowledge option - accesses EMIS Mentor Online	at 5m 10s
18. Tabular and Graphical Display (Trend) and toggling between	at 5m 27s
19. Printing a graph or printing a table	at 5m 55s
20. Ribbon option to view graphical or tabular display (Trend)	at 5m 58s
21. Icon indicating a consultation added by 'Remote Consultation'	at 6m 16s
22. What is the 'Enterprise Consultation' consultation type?	at 6m 38s
23. View deleted Consultations	at 6m 52s
24. Pulling in 'shared record' data to view	at 7m 7s
25. What data looks like if it is pulled in from a Shared Record	at 7m 55s

Video content	Time	Status
1. Start
2. Current Drugs View	at 1m 0s
3. View all Past Drugs	at 1m 10s
4. Toggle Current and Past Drugs	at 1m 27s
5. Change the way groups of drugs are displayed	at 1m 34s
6. Display according to Linked Problem	at 2m 12s
7. View Allergies	at 2m 25s
8. Regime Review Date	at 2m 40s
9. Exemption Expiry Date	at 3m 9s
10. Prescription Destination Pharmacy	at 3m 38s
11. Screen Message	at 3m 54s
12. Why are some options greyed out?	at 4m 55s
13. Add a Drug	at 5m 33s
14. Items in your Formulary	at 6m 15s
15. Items not in your Formulary	at 6m 20s
16. Prescribability label (P/X/U/ACBS)	at 6m 26s
17. Drugs listed with 'Alert' warning	at 6m 58s
18. Drugs marked as SLS	at 7m 7s
19. Prescribing an SLS drug	at 7m 20s
20. Controlled Drug items (CD)	at 7m 32s
21. Warnings	at 7m 45s
22. Override medication warnings	at 8m 4s
23. Dosage, Quantity and Duration	at 8m 19s
24. Acute or Repeat?	at 8m 40s
25. Repeat Dispensing	at 8m 47s
26. Automatic prescriptions	at 9m 21s
27. Add the number of Authorised Issues	at 9m 53s
28. Private prescription	at 10m 10s
29. Personally administered item	at 10m 14s
30. Variable use item	at 10m 17s
31. Warnings Tab	at 10m 32s
32. Drug Information Tab	at 11m 51s
33. View Current Medication while adding a drug	at 11m 59s
34. View Past Medication while adding a drug	at 12m 3s
35. View Allergies while adding a drug	at 12m 6s
36. View Problems while adding a drug	at 12m 10s
37. Link medication to an existing Problem	at 12m 13s
38. Generic/Trade switch	at 12m 40s
39. Drug Information (EMIS Drug Explorer)	at 12m 46s
40. Set Medication Review Date	at 12m 53s
41. Local Mixtures	at 12m 57s
42. Re-authorise an item	at 13m 21s
43. Edit an existing item on the patient's medication list	at 13m 30s
44. Replace and existing item on the patient's medication list	at 13m 38s
45. Issue an item	at 13m 45s
46. Cancel an item	at 13m 54s
47. Reprint a prescription	at 14m 0s
48. Generic/Trade switch on a selected item	at 14m 4s
49. Mark item as 'One Off issue'	at 14m 13s
50. Drug History for selected item	at 14m 19s
51. Add or Edit Medication Regime Review Date	at 14m 34s
52. Create, delete or amend a Screen Message	at 14m 39s
53. Safety Check	at 15m 4s

Video content	Time	Status
1. Start
2. Shortcuts to the Care History Tab	at 0m 12s
3. Shared Record Navigator	at 1m 34s
4. Care Record Config ? Configure Sharing Navigator to be expanded by default	at 1m 41s
5. Main panel description	at 2m 16s
6. ?Detailed View? panel description	at 2m 39s
7. ?Latest Only? option (toggle)	at 3m 40s
8. Show or Hide ?Descriptive Text? (toggle)	at 3m 52s
9. Attachments in Care History	at 4m 14s
10. ?Collapse/Expand All? ? Ribbon option	at 4m 44s
11. View truncated text	at 4m 55s
12. Confidentiality Policies	at 5m 19s
13. Restrict Online Visibility	at 5m 28s
14. Copy to Local Record	at 5m 41s
15. Graphical & Tabular Trend displays	at 6m 19s
16. Display ?Point Labels? on graphs	at 6m 33s
17. Change date ranges in graphical or tabular displays	at 6m 51s
18. Print the graphical or tabular display	at 6m 53s
19. View multiple values on the same graph or table	at 7m 3s
20. Care History Audit Trail	at 8m 4s
21. Care History ?Knowledge? (Mentor Online)	at 8m 16s
22. All Data View	at 8m 40s
23. Non-Value Data View	at 8m 51s
24. Allergies View	at 8m 55s
25. Health Status View	at 8m 57s
26. Family History View	at 8m 59s
27. Immunisations View	at 9m 1s

Video content	Time	Status
1. Start
2. View all Filters configured for all filterable Care Record Modules	at 0m 48s
3. Create a Filter	at 1m 15s
4. Define whether a filter is for your use only or for the whole organisation	at 1m 46s
5. Selecting the criteria to define your filter	at 1m 53s
6. Filter criteria vary according to the module	at 1m 56s
7. Configurable options for each filter criteria	at 2m 20s
8. Exclude from your filter	at 2m 25s
9. Define Date Ranges for filters	at 2m 37s
10. Use a 'Relative' date range	at 2m 53s
11. Use Consultation Headers to govern your Filter	at 3m 9s
12. Filter by User Job Category	at 3m 31s
13. Configure filter to apply if ALL or ANY of the Criteria are met	at 3m 50s
14. List of Filter Criteria Options	at 4m 10s
15. Edit filters	at 4m 21s
16. Remove Filter	at 4m 24s

Video content	Time	Status
1. Start
2. Shortcuts to the Referrals Tab	at 0m 5s
3. Detailed View of the selected Referral	at 0m 34s
4. Deleting a Referral	at 1m 0s
5. Change the Status of a Referral (Active/Dormant/Rejected/Ended)	at 1m 21s
6. Recalling a Managed Referral	at 1m 35s
7. NHS e-RS Portal access option	at 1m 42s
8. Filtering the Referral List	at 1m 50s
9. Search for text/keywords	at 1m 56s
10. View the Referral Audit Trail	at 2m 12s

Video content	Time	Status
1. Start
2. Services section	at 0m 0s
3. Local Services Tab	at 0m 23s
4. View Services that your Org has created	at 0m 38s
5. Create a new Service	at 0m 57s
6. Tag your Service	at 1m 9s
7. Add Filters - Session Holders	at 1m 20s
8. Add Filters - Session Category	at 2m 24s
9. Add Filters - Slot Types	at 2m 38s
10. View Summary of your Service	at 3m 2s
11. The Outcome Tab	at 3m 19s
12. Edit a Service	at 3m 34s
13. Delete Service	at 3m 35s
14. Create a Service with multiple layers	at 3m 41s
15. Copy an existing Service	at 4m 3s
16. Using Tags	at 4m 43s
17. Enterprise Requests	at 5m 32s

Video content	Time	Status
1. Start
2. Pre-requisites for a DNA report	at 0m 0s
3. Did Not Attend Report	at 0m 33s
4. Filter options	at 0m 41s
5. DNA Rate section of the report	at 1m 0s
6. Day & Time Breakdown of the report	at 1m 45s
7. Rates Tab in	at 2m 12s
8. Counts Tab in	at 2m 18s
9. Duration Tab in	at 2m 21s
10. Routine vs Extended Hours DNA comparison	at 2m 47s
11. Appointment Location DNA comparison	at 3m 3s
12. DNA data by Session Holder	at 3m 11s
13. DNAs with prior urgent attendance	at 3m 45s
14. DNAs for Registered GP vs Usual GP	at 4m 4s
15. Number of Patients with multiple DNAs	at 4m 24s
16. Patient Age/Sex profile for DNAs	at 4m 41s
17. Current LTCs of patients who DNA	at 4m 44s
18. DNAs against booked appointment date	at 4m 56s
19. DNAs related to Session Type	at 5m 24s
20. DNAs related to Slot Type	at 5m 39s
21. Top 100 Patients who have DNA	at 5m 52s
22. Map view	at 6m 44s

Video content	Time	Status
1. Start
2. Prerequisites for the Reattendance Report	at 0m 0s
3. Navigate to Reattendance Report page	at 0m 52s
4. Filters	at 0m 58s
5. Unique patients seen	at 1m 34s
6. Attended Appointments	at 1m 40s
7. Percentage of patients attended more than once	at 1m 44s
8. Percentage with following appointments within 28 days	at 1m 48s
9. Duration of appts that follow and appt within 28 days	at 2m 0s
10. Average attendance per patient	at 2m 8s
11. Percentage of frequent attenders	at 2m 10s
12. Patient Attendance breakdown graph	at 2m 21s
13. Appts with a following appt within 28 days - trend	at 2m 39s
14. Appts with a following appt by return period	at 2m 55s
15. Patient profile - Age/Sex and LTCs	at 3m 13s
16. Top 100 patients	at 3m 44s
17. Appt is within 28 days - by Clinician	at 4m 18s
18. Who do patients see next? - Same or different clinician?	at 4m 55s

Video content	Time	Status
1. Start
2. Activate Data Sharing Agreement	at 0m 0s
3. Link EA appt slots	at 0m 45s
4. Completing a Submission	at 1m 40s
5. Select week for Submission	at 1m 48s
6. Selecting appointments (All or individual)	at 2m 46s
7. View Summary of Submission	at 3m 13s
8. Complete Submission	at 3m 40s
9. Download a copy of the Submission	at 3m 59s

Video content	Time	Status
1. Start
2. Coding tasks compared to action tasks	at 0m 31s
3. Convert an Action Task to a Coding Task	at 1m 27s
4. Add clinical Code action	at 2m 38s
5. Clinical Code Browser overview	at 2m 44s
6. Details of your selected code	at 4m 42s
7. Confirm the date for the selected code	at 5m 15s
8. Add free text for the selected code	at 5m 39s
9. Copy text from the document	at 5m 48s
10. Insert a value for the code	at 6m 44s
11. Select header information for EMIS consultation	at 7m 19s
12. View code info in task activity	at 8m 9s
13. Remove or edit the coded activity	at 8m 15s
14. Apply the code to the patient's EMIS record	at 8m 28s
15. Add a code from a pre-defined list	at 8m 48s
16. Search for code by highlighting text	at 9m 49s
17. Quick BP Reading coding	at 11m 24s
18. Add comment	at 11m 55s
19. Decline the task	at 12m 34s
20. View documents	at 12m 53s
21. Start a discussion	at 13m 0s
22. Copy text to clipboard	at 13m 6s
23. Print or email document	at 13m 31s
24. View medical history of patient	at 13m 41s
25. Forward Task	at 14m 10s

Video content	Time	Status
1. Start
2. Sending a New Task - overview	at 0m 10s
3. Forwarding a Task - overview	at 0m 51s
4. Sending a Task to another user	at 1m 28s
5. User Finder	at 2m 8s
6. Add Free Text before you send	at 2m 20s
7. Send the Task	at 2m 34s
8. The view for the recipient of a Sent Task	at 2m 39s
9. Forwarding on a Task	at 3m 30s
10. Select 'Forward' in More Actions	at 3m 44s
11. User Finder	at 3m 48s
12. Add message to send with forwarded Task	at 3m 51s
13. The view for the recipient of a Forwarded Task	at 4m 5s

Video content	Time	Status
1. Start
2. Find Cross-Organisational Slot	at 0m 5s
3. View patient's existing Appointment Information	at 0m 38s
4. Change the date for your search range	at 0m 50s
5. Exclude urgent appointments in your search	at 0m 56s
6. Specify desired time of day for appointment	at 1m 1s
7. Specify an Organisation to search	at 1m 22s
8. Specify Slot Types to search	at 1m 53s
9. Advanced Search Criteria	at 2m 17s
10. Specify Days of the week	at 2m 22s
11. Specify a minimum slot duration	at 2m 29s
12. Find consecutive slots	at 2m 40s
13. Define a Session Category	at 2m 43s
14. Specify Gender of Clinician	at 2m 50s
15. External Booking icon	at 3m 10s
16. Clear all filter criteria	at 3m 17s
17. Book Cross-Org Appointment	at 3m 38s
18. Patient Consent prompt	at 3m 39s
19. Include patient's mobile number in booking information	at 4m 25s
20. Patient Warnings	at 5m 4s
21. Book Appointment	at 5m 9s
22. Cancelling a Cross-Org Appointment for one of your patients	at 5m 25s
23. Receiving Tasks from other Organisations	at 6m 15s
24. Legitimate Relationship	at 6m 39s
25. Viewing Remote Consultation records for your registered patients	at 7m 18s
26. Audit Trail for Remote Consultations	at 7m 39s

Video content	Time	Status
1. Start
2. Remote Consultations Sharing Agreements	at 0m 16s
3. Activating a Sharing Agreement	at 1m 27s
4. Formulary & Prescribing User (i.e. Stamp Doctor)	at 1m 34s
5. Changing the Formulary or the Prescribing User	at 3m 1s
6. Activating the Cross-Org Tasks Agreement	at 3m 21s
7. Care Record Config	at 3m 37s
8. Enterprise Consultations' consultion type and style	at 3m 47s
9. Appointments Book creation	at 4m 31s
10. Check Local rules for Remote Consultations	at 4m 39s
11. Create Remote Consultations session	at 5m 15s
12. Naming convention for naming sessions	at 5m 22s
13. Importance of Session Holder being correct	at 6m 36s
14. Making slots 'Externally Bookable'	at 8m 45s
15. Allow or Disallow unregistered patients	at 8m 55s
16. Externally Bookable icon (red arrow)	at 9m 42s

Video content	Time	Status
1. Start
2. Make a managed referral from within a Consultation	at 0m 22s
3. Add the referral source	at 0m 32s
4. Add the referral target service	at 0m 47s
5. Add the Clinical Term (referral type)	at 1m 4s
6. Select the appropriate Urgency	at 1m 10s
7. Add Purpose	at 1m 25s
8. Free text to describe the reason for referral	at 1m 28s
9. Link a Problem on the patient's record to the referral	at 1m 30s
10. Create Referral letter now	at 1m 40s
11. Find the appropriate referral letter	at 2m 9s
12. Complete the Free text prompts for the referral letter	at 2m 24s
13. View and complete the Referral Form	at 2m 46s
14. Save and Send the Referral Form	at 3m 27s
15. View the referral in the Referral Section of the Care Record	at 3m 50s
16. Create a Task for someone to create the referral letter	at 4m 7s
17. Select the user or team you want to send to	at 4m 22s
18. Access Work Flow Manager - referral management	at 4m 54s
19. Select the letter from 'Pending Letter' folder	at 5m 0s
20. Open the Pending letter	at 5m 1s
21. Select the letter/form and complete, save and send	at 5m 3s

Video content	Time	Status
1. Start
2. Launch the e-Referral in a Consultation	at 0m 23s
3. Select Urgency (Routine/Urgent/2week)	at 0m 26s
4. Select Referring Clinician	at 0m 32s
5. The e-Referral Portal	at 0m 45s
6. e-Referral Portal - Referring clinician	at 0m 48s
7. e-Referral Portal - Request Type (Referral or Advice)	at 1m 0s
8. e-Referral Portal - Priority	at 1m 6s
9. e-Referral Portal - Select Clinical Term, Specialty/Clinic Type or Named Clinician	at 1m 9s
10. e-Referral Portal - Refine search using distance from a given postcode	at 1m 35s
11. e-Referral Portal - Specify an indicative maximum wait time	at 1m 47s
12. e-Referral Portal - Organisation or site	at 1m 49s
13. e-Referral Portal - Specify age/gender requirements for clinic	at 1m 51s
14. e-Referral Portal - Sort Results of your search	at 2m 6s
15. e-Referral Portal - Run the search	at 2m 30s
16. e-Referral Portal - View your search results (available appointments)	at 2m 31s
17. e-Referral Portal - Group appointments by Organisation or Location	at 3m 3s
18. e-Referral Portal - Select multiple appointment options	at 3m 17s
19. e-Referral Portal - View details of each appointment option	at 3m 25s
20. e-Referral Portal - Select the appointment	at 3m 44s
21. e-Referral Portal - Request appointment	at 4m 7s
22. e-Referral Portal - Confirm or update patient details	at 4m 10s
23. e-Referral Portal - Submission Confirmation Screen	at 4m 38s
24. e-Referral Portal - Shortlist of appointment options for the patient	at 5m 3s
25. e-Referral Portal - Finish the referral	at 5m 25s
26. e-Referral Portal - Abandon the referral process	at 5m 33s
27. Complete EMIS Referral form details	at 5m 40s
28. Create referral letter in the Consultation	at 5m 52s
29. Create a Task for someone to create the referral letter later	at 6m 0s

Video content	Time	Status
1. Start
2. Unmatched Lab Results folder	at 0m 20s
3. Inbox (matched results)	at 0m 32s
4. Archived folder	at 0m 37s
5. RBAC code required	at 0m 42s
6. Select a user from Workflow View	at 1m 1s
7. Select and open a report	at 1m 39s
8. Change owner of a report	at 1m 56s
9. Add or delete a note	at 2m 0s
10. View Histort of the report	at 2m 3s
11. Print report	at 2m 5s
12. DTS (Interchange history)	at 2m 8s
13. Filter by Lab Report Type	at 2m 14s
14. Filter by Abnormal/Normal	at 2m 16s
15. File the report	at 2m 28s
16. File and Comment	at 2m 33s
17. Send a Task linked to Lab Result	at 2m 47s
18. Archive a filed result	at 3m 7s
19. Reallocate results to another user (change owner)	at 3m 18s
20. Adding codes to the Care Record	at 3m 54s
21. Add Task	at 4m 26s
22. Add or edit Comments to lab report	at 4m 31s
23. Show or Hide codes	at 4m 36s
24. Auto File all viewed lab results	at 4m 41s
25. Auto Archive all filed lab results	at 4m 46s
26. Unmatch test from lab report	at 4m 50s
27. Print	at 4m 56s

Practice Admin

Bundle Content

Our Partners

Video content	Time	Status
1. Start
2. Navigate to Registration Screen	at 0m 18s
3. Request deduction	at 0m 38s
4. Reason for deduction	at 0m 48s
5. Enter date of death	at 0m 55s
6. Enter cause of detah	at 0m 59s
7. Enter embarkation	at 1m 11s
8. Future Appointments and Diary Entries - cancellation	at 1m 20s
9. Completion of Care Records prior to Archive	at 1m 32s
10. Print Care Record	at 1m 53s
11. Print Docman documents	at 2m 15s
12. NHS Transit Bag	at 2m 25s
13. Deduction request sent to Trading Partner	at 2m 42s
14. FP22 Reminders - Send Medical Records	at 3m 4s

Video content	Time	Status
1. Start
2. Registrations inbox in Work Flow Manager	at 0m 20s
3. Deductions list	at 0m 34s
4. Deduction reason	at 0m 38s
5. Accept a Deduction	at 0m 42s
6. Check GP2GP transfer has been successful	at 0m 54s
7. Integration successful	at 1m 10s
8. Integration failure	at 1m 20s
9. FP22 Reminders inbox	at 1m 21s
10. Deduct manually	at 1m 33s
11. If Lloyd George records have been digitised	at 1m 45s
12. If Lloyd George records have NOT been digitised	at 2m 0s
13. Printing patient Care Record	at 2m 9s
14. Mandatory content for printed record	at 2m 17s
15. Printing from Docman	at 2m 38s
16. Mark deduction as completed	at 3m 4s
17. FP22 Reminders - Send Medical Records	at 3m 19s

Video content	Time	Status
1. Start
2. Access the Protocol Launcher	at 0m 8s
3. Launch a one-off protocol	at 0m 20s
4. Assign a Protocol to a letter in the Launcher	at 0m 41s
5. Select a protocol from the Launcher list	at 1m 7s
6. Edit or Remove protocols from the Launcher list	at 1m 25s
7. Refresh the Launcher list	at 1m 35s
8. Use for Clinical Protocols	at 1m 49s
9. Use to Launch Documents	at 2m 27s
10. Use to Create Letters	at 3m 7s
11. Use to create a Library of Resources	at 3m 38s

Video content	Time	Status
1. Start
2. Access EMIS Web without a Smartcard	at 0m 17s
3. Password Expiry period	at 0m 35s
4. Add your Security Details	at 0m 54s
5. Reset your Security Details	at 2m 20s
6. Reset your Password	at 3m 5s
7. Request a Username reminder	at 5m 0s
8. Configuration Switcher	at 6m 7s
9. Troubleshooting - Product Manager screen flickering	at 8m 13s
10. Troubleshooting - Error message re incorrect version	at 8m 30s

Video content	Time	Status
1. Start
2. Run Backup option	at 0m 20s
3. Select date to backup	at 0m 34s
4. Select Printer	at 0m 47s
5. Print to PDF	at 0m 55s
6. What does the print out look like?	at 1m 8s

Video content	Time	Status
1. Start
2. Create a Screen Message	at 0m 8s
3. Select recipients	at 1m 22s
4. Show Offline users	at 2m 0s
5. Screen Message alert	at 2m 24s
6. Send Screen Message	at 2m 31s
7. View a Screen Message that you've received	at 2m 46s
8. Delete Screen Message	at 2m 55s
9. Receiving an Urgent Screen Message	at 3m 7s
10. Reply to a Screen Message	at 3m 35s
11. Discard a Screen Message	at 4m 8s
12. Panic Button	at 4m 19s
13. Send a Panic Alert	at 4m 38s
14. Responding to a Panic Alert	at 4m 54s

Video content	Time	Status
1. Start
2. Patient Find	at 0m 11s
3. Expand Patient Precis Bar	at 0m 24s
4. Navigate to Edit Patient Details Button	at 0m 30s
5. Edit Regular Patient Screen	at 1m 3s
6. Household Address Changes	at 1m 9s

Video content	Time	Status
1. Start
2. What is PDS?	at 0m 16s
3. What is GP2GP?	at 1m 14s
4. RBAC Role required	at 1m 45s
5. GMS1 Form (The Purple Form)	at 2m 20s
6. Suspicious character list	at 2m 38s
7. Register a patient	at 3m 12s
8. Patient Registration Types list	at 3m 55s
9. Register a Regular Patient	at 4m 0s
10. Registering without a Smartcard	at 4m 5s
11. Tracing a patient	at 4m 32s
12. Mandatory fields in Patient Trace box	at 5m 10s
13. What if no patients are matched?	at 6m 0s
14. Select the patient from the Patient Trace box	at 6m 34s
15. Create New Patient option	at 7m 2s
16. EMIS Registration details	at 7m 26s
17. Alternative correspondence formats (Braille or Large Font or audio tapes)	at 8m 36s
18. Access Instructions	at 8m 55s
19. Verifying Mobile Phone numbers	at 9m 5s
20. Assigning a Usual GP	at 10m 52s
21. Dispensing patient?	at 11m 28s
22. Trading Partner?	at 11m 43s
23. Residential Institute	at 11m 54s
24. Previous Address	at 12m 4s
25. Temporary Address	at 12m 14s
26. Consent to receive SMS messages	at 12m 29s
27. Consent to receive email messages	at 13m 9s
28. Additional notes	at 13m 24s
29. GP Links information page	at 13m 40s
30. Armed Services Medical Cover	at 14m 18s
31. Returning from Abroad	at 14m 23s
32. Previously Private	at 14m 25s
33. GP2GP summary page	at 14m 29s
34. Next registration - same family name and location	at 14m 55s
35. Next registration - same location	at 15m 13s
36. Next registration - New registration	at 15m 30s
37. View patient's EMIS Number	at 15m 43s
38. Allocate Named GP to patient	at 15m 57s
39. Process new registration in Work Flow Manager	at 16m 14s
40. Approve	at 17m 7s
41. Process the incoming GP2GP record	at 17m 30s
42. View and check summary page	at 18m 12s
43. File	at 18m 28s
44. Medications	at 19m 20s

Video content	Time	Status
1. Start
2. EMAS Manager	at 0m 10s
3. EMAS Manager - Patient Facing Services	at 0m 20s
4. Option 1 - Practice initiates online registration via EMIS WEB	at 0m 55s
5. Navigate to registration screen	at 1m 13s
6. Select Patient	at 1m 30s
7. Registration screen - online services	at 1m 43s
8. Registration screen - Add online user	at 1m 47s
9. Online Access screen - ID Verification	at 1m 59s
10. Online Access screen - Access	at 4m 34s
11. Issuing the PIN Document	at 5m 12s
12. Recep Option 1 - Practice initiates online registration via EMIS WEB	at 5m 50s
13. Option 2 - Patient initiates registration online	at 6m 59s
14. Recording identity Verification	at 8m 2s
15. Recap Option 2 - Patient initiates registration online	at 8m 58s
16. Checking patients account status	at 10m 22s
17. Online users tab in Registration Module	at 11m 18s
18. Find an Online User	at 11m 25s
19. Edit an Online User	at 11m 37s
20. Close an Online User Account	at 11m 58s
21. Print and Email PIN Options	at 12m 7s
22. Reset Account Key	at 12m 14s
23. Patients under 16	at 12m 30s

Video content	Time	Status
1. Start
2. Registering a Proxy User for Online Access	at 0m 18s
3. Navigate to registration screen	at 0m 47s
4. Select Patient	at 1m 0s
5. Registration screen - online services	at 1m 3s
6. Registration screen - Add online user	at 1m 7s
7. Online User Trace Screen	at 1m 12s
8. Online User Trace Screen - User not found	at 1m 23s
9. Online User Set Up - Demographic Details	at 1m 35s
10. Online User Set Up - ID Verification	at 1m 47s
11. Online User Set Up - Access	at 1m 52s
12. Online User Set Up - Legal Basis	at 2m 4s
13. Print and Email PIN Options	at 2m 56s
14. View Online User	at 3m 15s
15. Online User Trace Screen - User already registered	at 3m 27s
16. Online User Trace Screen - Not an online user, but registered patient	at 3m 51s
17. Legal Basis	at 4m 23s
18. Legal Basis Types	at 4m 54s
19. Viewing Legal Basis	at 5m 40s